Help Center
Find answers and get support for FinyTalk
Getting Started
- How to set up your FinyTalk account
- Recording your first expense with voice
- Understanding the dashboard
- Setting up family sharing
Features & Tips
- How to use AI insights
- Receipt OCR recognition guide
- Creating custom categories
- Setting spending limits
Account & Billing
- Managing your subscription
- Updating payment methods
- Canceling your subscription
- Billing and invoices
Troubleshooting
- Voice recognition not working
- Sync issues across devices
- App crashes or freezes
- Data not appearing
Frequently Asked Questions
How accurate is the voice recognition?
Our voice recognition system uses advanced AI and achieves 95%+ accuracy. It learns your voice patterns over time for even better results.
Is my financial data secure?
Yes, we use bank-level encryption (AES-256) and comply with GDPR and other data protection regulations. Your data is never shared with third parties.
Can I export my data?
Yes, Family plan members can export their data in CSV or PDF format. Contact support for other plan types.
How many family members can I add?
Starter plan supports 1 user, Pro plan supports up to 5 family members, and Family plan supports up to 10 members.
What happens if I cancel my subscription?
Your data is retained for 30 days. You can reactivate your subscription anytime within this period to restore access.
Do you offer customer support?
Yes, we offer email support for all plans and 24/7 priority support for Pro and Family plan members.
Still need help?
Can't find what you're looking for? Our support team is here to help.